Provide support to enquiries on products and services, inclusive of general, billing and order enquiries. (Day to day order fulfilment)
Handle customer emails/chats and walk-ins in a timely and professional manner as required by departmental policies and procedures
Liaise with suppliers, customers, and logistics to ensure smooth delivery of orders and performance of services
Liaison with vendors & customers on operation related matters
Compile service reports upon job completion
Planning, implementation and execution of services and deliveries
Ensure policies and procedures are current and updated
Define and maintain operational processes & documents
GCE O’ Level/ITE/Diploma holder
Class 3 driver’s license is advantageous
2-3 years of working experience
Enhance and maintain the company website
Create relevant content across certain social media platforms
Creating engaging advertising campaigns
Design marketing collaterals and generate long and short-form content.
Excellent written and verbal communications.
Passion for digital marketing and social media, Facebook, and LinkedIn.
Pleasant, adaptable, strong attention to detail, ability to multitask
Enjoy communicating with people and always eager to learn new things
Resourceful, fast and efficient, and able to work independently
Working knowledge of Canva / Adobe Illustrator / Photoshop / Premiere Pro (portfolio preferred)
COME WORK WITH US
Join the Team
Interested in joining the team? Send us your CV today.